FAQ

How can I contact you?

We may be contacted  by e-mail or phone

E-mail: info@redbarnranchwholesale.com

Office:  254-340-0558  Cell: 951-741-0825

PST 8:00 AM - 4:30 PM   Monday-Thursday  Friday 8:00 AM - 12:00 Noon

The office is closed on all major holidays and one week a year for holiday

This year the office will be closed August 3-10 for holiday


I cannot access your products!

Before being able to view our Wholesale product pages you will first need to Apply to be a Dealer, once approved a password will be sent to you.

If you are currently a dealer and cannot access our wholesale western and automotive tees, thermals, hoodies, baseball caps, jewelry and signs, please contact us at the office. Anyone can, however, view our Product Gallery for a sample of our wholesale products.


Are there minimum order requirements?

Yes. Red Barn Ranch has a $100.00 order minimum; a processing fee will be applied to any order under $100.00 (not including shipping) The Processing Fee is $10.00 per order (excluding Drop Ship accounts). 

Accounts on net 30 have a $500.00 order minimum order amount.


How fast will my order be shipped?

All Original Cowgirl Clothing, M&P Speed Shop Apparel, Original Ranch Kids and Red Barn Signs in-stock items typically ship within 48 hours of cleared payment.


What does Red Barn Ranch Wholesale Sell?

RBR Wholesale offers trendy Original Cowgiirl Clothing Cowgirl  Tee Shirts, Thermals, Tanks, Hoodies and Baseball Caps. M&P Speed Shop Automotive and Cowboy Tee Shirts, Thermals, Baseball Caps and Jackets. Original Ranch Kids offers Tee Shirts, Baseball Tees and Pullovers for Youth and Toddlers

Plus Western Purses, Western/Country Signs, Western & Cowgirl Jewelry, that all have a western country flare.

Our Brands, Original Cowgirl Clothing Company and M & P Speed Shop Apparel, Anna Jo, Red Barn Signs, Orignial Ranch Kids, Red Barn Ranch Wear, Cowgirls United by Pink.  We also carry Bullet Blue Jeans and are officially licensed by GULF Oil, Ram Truck, Dodge and Rockin' B Ranch.


What Brands do Red Barn Ranch Wholesale Offer?

A few brands that RBR Wholesale carries are, Original Cowgirl Clothing Company, Red Barn RanchWear, Original Cowgirl Jewelry, Anna Jo Jewelry and Clothing, Original Cowgirl Caps, Cowgirls United by Pink, Red Barn Sign Company, Original Ranch Kids and  M & P Speed Shop Apparel, Red Barn Ranch Wear


Can you print Custom Tees?

Custom Tee Shirt Ordering Policy

 

To answer a few frequently asked questions:

  • Minimum  custom work is 24 pieces, various sizes same blank
  • Finished Art Work can be emailed to us at info@redbarnranchwholesale.com for evaluation
  • A high resolution photo can also be printed on fabric  (it must be your photo or you must have the right to use the image)
  • We will do minimal artwork corrections at no cost. Anything over 30 minutes a fee is involved.
  • We will not reproduce another artist’s work without permission.
  • Custom work turn-around time is usually under two weeks, depending on production load
  • Once the final sample is approved production begins.
  • There is a charge for samples printed. No charge for sample images emailed 
  • We use direct to garment printing and other processes
  • We can print on the front, back, hip, neck and sleeve
  • Rhinestones and other adornments can be added
  • A 50% deposit is due when production process begins and the balance when the order ships.
  • We do not use your blank tees or products
  • Custom orders after approved and printed are non returnable
  • Existing Tee shirt designs can be customized with your store logo

Is Red Barn Ranch Wholesale on Facebook or Instagram?

Yes! You can find us here Red Barn Ranch Wholesale. Our page is a great place to see new cowgirl wholesale products and keep up to date on our trade show schedule! 

Instagram:  RBR   rbrwholesale

Original Cowgirl Clothing   originalcowgirlclothing

Morgan's and Phillip's  mpspeedshop


Do you allow returns?

Returns:

In case there is ever the need to return an item, contact the office via email or phone within 3 days of receiving the shipment for any damages.

You must request a Return Authorization number and form in order to return any item. If you have a product to return that is not damaged, you must also contact the office within 3 days and complete a Return Merchandise form.

20% re-stocking fee will incur for all returns, excluding damaged items. You as Purchaser, are responsible for postage on all non-damaged returns.  You the Purchaser are responsible to read the size charts for each shirts.(TJ) Jr. sizes run smaller than Missy (TL)  or Unisex sizes (TU). 

RBR does not process Drop Ship Account returns or exchanges directly from customers; see your terms and conditions in the drop ship guide. 

All International sales are final. RBR does not accept returns from International customers.

All Sale items are final, RBR does not accept returns for Sale items.

RBR only issues full refund for manufacturer defect and shipment of wrong items/quantity.  RBR only offers store credit or exchange for items you have miss ordered, there is a 20% restocking fee for returned merchandise.

Custom/Private Label orders are not returnable.

You must contact the office at info@redbarnranchwholesale.com to request an RMA # within 3 (three) days of receiving the merchandise.  There is no exchange/refund after the 3 (three) day period.

The RMA Form must be completely filled out and emailed to the office info@redbarnranchwholesale.com within 2 (TWO) business days after we send you the RMA form.

You the purchaser are required to send the original merchandise to RBR warehouse before RBR can a replacement or exchange or credit can be made. The item (s) must be in original packaging, with tags attached, with no smoke odor or other smells, unworn, without stains, tears or damage. A credit or replacement can be issued after the return is processed. 

A RMA  form MUST be obtained before any item is returned. Any item returned without a RMA form will be refused

Customer pays for shipping new exchanged merchandise.

Once a RMA # has been issued you must return the items to RBR in a timely manner. Email the tracking number to info@redbarnranchwholesale.com

If you receive an item that has been miss-shipped to you please notify our office within 3 days of receiving item and a RMA number will be issued with a shipping label. 

If you did not receive an item that is on your invoice you have 3 days from the date received to notify our office.

Your store may have a 30, 60 or 90 day return policy, we do not, check your received merchandise carefully. 

Items on display in your store, that an in store customer damages is not our responsibility and are not returnable.

 

RMA REQUEST FORM GUIDELINES:

1.       Before returning any items, the customer/purchaser must fill in the Return Merchandise Authorization (RMA) form.

2.       Any incomplete or missing information will result in delays in processing the request.

3.       Please send the completed RMA request to info@redbarnranchwholesale.com

4.       Please allow 1-3 business days for RBR to review the completed RMA request form

5.       Once the RMA request is approved, the customer/purchaser will receive a valid RMA#. Please include this RMA# on the RMA request form

6.       To expedite the returns process, the RMA form with the valid RMA# must be placed inside the return package and the valid RMA# must be written on the box. 

7.       Please return items to : RBR Wholesale

                                          40485 Murrieta Hot Springs, Ste B4 283

                                             Murrieta, CA 92563


Item missing from order?

In the rare event that an item is missing from your order but is listed on your packing slip, contact the office within 3 days of receiving the order.  After 3 days of receiving your shipment it is considered a completed shipment and no adjustments can be made. 


Our inventory changes daily, so our website may show products that are not available.

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  Cowgirl Apparel   Cowboy Apparel   Original Ranch Kids  Western Jewelry  Handbags  Cowgirl Wallets  Wooden Signs   M&P Speed Apparel

At Red Barn Ranch Wholesale, our brands include; Original Cowgirl Clothing, M&P Speed Shop Apparel, Original Ranch Kids and Red Barn Signs.  Giving you a wide selection of Cowgirl, Cowboy, Motor Sports and Americana Style Tees, Tanks,Thermals and Hoodies. Plus, Baseball Caps, Jewerly, Purses and Accessories.

Original Cowgirl Clothing has vintage and trendy cowgirl Tees, Tanks, Thermals, Pullovers and Hoodies.

M & P Speed Apparel has all your automotive, racing, motorcycle and cowboy style.

The Original Ranch Kids offers Toddler and Youth Tees and Pullovers in both western and automotive styles.

Red Barn Signs offers western and country sayings.  Officially Licensed by Rockin' B Clothing, GULF Oil, Ram and Dodge. Distributors for Bullet Blue Jeans

All RBR brands are copyrighted.  We design and print in the USA.

RBR... your one stop shopping place, save time, save money and have happy customers!                                

 RBR Inc is a Wholesale only company. 

RBR  holds the copyright on all designs and/or is an Offically Licensed distributor.

   

 

 Copyright  © 1984- 2018 Red Barn Ranch Wholesale       Powered by RBR Inc.

Original Cowgirl™ Clothing Co.®  Classic Cowboy™ Clothing Co.  RBR Ranch Wear,®   Red Barn Sign Company™ M& P Speed Shop  Apparel

Cowgirls United By Pink™  Original Cowgirl Jewelry™  Original Ranch Kids™  Wild Rose Purses™  Anna Jo Apparel and Accessories are all trademarks of RBR Inc.™